The Urgency of Consumer Protection Against Electronic Transaction Problems in Online Games in the Digital Era: A Positive Legal Perspective and Maqāṣid al-Syarī‘ah

Muhammad Hishnul Islam; Aditia Prastyan Supriadi; Miftahul Huda

doi:10.32332/istinbath.v22i01.10625

Authors

Muhammad Hishnul Islam Universitas Islam Negeri Maulana Malik Ibrahim Malang
Aditia Prastyan Supriadi Universitas Islam Negeri Maulana Malik Ibrahim Malang
Miftahul Huda Universitas Islam Negeri Maulana Malik Ibrahim Malang

DOI:

https://doi.org/10.32332/istinbath.v22i01.10625

Keywords:

Consumer Protection, Electronic Transaction, Maqāṣid al-Syarī‘ah

Abstract

The problems of electronic transactions in online games are becoming increasingly apparent in modern digital transactions. Consumers who make electronic balance purchases, especially through third parties, often experience losses without an effective legal protection mechanism. This condition creates legal uncertainty, injustice, and psychological risks for consumers. This study aims to analyze the urgency of consumer protection against the problems of electronic transactions in online games, both from the perspective of positive Indonesian law and in the maqāṣid al-syarī‘ah. The research method used is normative juridical legal research with a statue approach and a conceptual approach. Sources of legal materials include primary legal materials such as Law No. 8 of 1999 concerning Consumer Protection and Law No. 1 of 2024 concerning Information and Electronic Transactions, as well as secondary legal materials in the form of literature, journals, and relevant articles. The results of the study indicate that current regulations are still not optimal in providing protection to digital consumers, especially in intangible and cross-border transactions. In the perspective of maqāṣid al-syarī‘ah, the loss of electronic balance without clear accountability is a violation of the principles of property protection (hifẓ al-mal), protection of reason (hifẓ al-aql), and protection of life (hifẓ al-nafs). Therefore, regulatory reform is needed that can answer the challenges of the development of digital transactions and the application of the principles of maqāṣid al-syarī‘ah to ensure justice, welfare, and stability for consumers.

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