An Analysis of Human Capital Development in the Indonesian Islamic Banking System
DOI:
https://doi.org/10.32332/tapis.v6i2.6643Abstract
The aim of this present study was to analyze human capital development in the Indonesian Islamic banking sector. This study mainly discussed the potential of Islamic bank employees’ knowledge and skills improvement for strengthening their competitive advantages. The following research used a qualitative analysis method with primary data collection in the form of semi-structured interviews of HR manager’s Islamic banks in Indonesia. The result indicated that, indeed, Islamic banks in Indonesia need to strengthen their competitive advantages by delivering effective training to improve employee competency. As mentioned, the finding of the study indicated that Islamic banks have to invest more in human capital development as the source of business value creation for increasing workforce productivity. In addition, the finding of this study contributes to further research to discuss the contemporary issue of human capital development in the Islamic banking industry.
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